Learn, practice, analyze, repeat


Course curriculum

    1. Welcome!

    2. A PII-free space

    3. A word from Dr. Alyssa Forcehimes

    4. Accessing the conversation practice website

    1. Understanding the algorithm

    2. Insights from your first conversation

    3. The empathizer's paradox

    1. Learning from the experts

    2. An Interview with Dr. Forcehimes

    3. Five Skills for Empathy

    4. Test your knowledge of these empathy skills!

    1. Your second conversation

    2. Insights from Conversation #2

    3. Empathy in a world of AI

    1. Continuing your practice

    2. Your final assignment

    3. Congratulations!

About this course

  • $129.00
  • 17 lessons
  • Access to AI-powered chatbot
  • 30 days of conversation practice & analysis

Measure your progress

Track the progress for yourself or your teams using real-time feedback metrics provided after every activity. Watch your skills grow as you analyze each conversation transcript.  

Instructors

Dr. Alyssa Forcehimes

Alyssa Forcehimes, PhD, received her degree in clinical psychology from the University of New Mexico. She has served as an investigator for numerous NIH-funded grants examining the effectiveness of behavioral treatments for addiction, with an emphasis on developing effective methods for disseminating evidence-based behavioral treatments in real-world settings. Dr. Forcehimes has an outstanding national reputation in best practices for implementation of behavioral change strategies with diverse populations and in diverse settings.

Scott Provence

Scott Provence, MA, MFA, is an award-winning instructional designer, author, and speaker. He has delivered trainings throughout the world and has built material for everyone from one of the world's largest private employers to the U.S. Department of Justice. In 2019 Scott won the Training Magazine award for Excellence in No-Tech Gamification and his class participants have gone on to win multiple Stevie Awards for Sales & Customer Service.

Level-up your soft skills in this interactive, metrics-driven program

Enroll today